Response to complaint

Bank Windhoek’s Executive Officer of Marketing and Corporate Communication Services, Jacquiline Pack, writes:

Thank you for reaching out to us about your customer complaint (Republikein, 8 February 2023). We want to apologise for the inconvenience that we may have caused and have engaged the concerned branch for an investigation and resolution. Our customers remain our top priority and we appreciate your feedback. Please contact our customer contact centre at 061 299 1200, available 24 hours and seven days a week for assistance.

* Rubrieke, meningstukke, briewe en SMS’e deur lesers en meningvormers weerspieël nie noodwendig die siening van Republikein of Namibia Media Holdings (NMH) nie. As mediahuis onderskryf NMH die etiese kode vir Namibiese media, soos toegepas deur die Media-ombudsman.