Making it all happen

Beaulah Kalaluka is a motivated Namibian who was raised in Walvis Bay, but originally hails from the Zambezi Region. She attended Immanuel Reuters Primary School, Duinesig Senior Primary School and Kuisebmond Secondary School, where she began grade eight, and then transferred to Okahandja where she completed her secondary education. She took a gap year after completing high school in 2009. She joined the Windhoek Vocational Training Centre (WVTC) the next year and studied office administration.

She obtained employment as a clerk at Mana Management during her first academic year. In her final year, she was employed at the Indian High Commission, where she remained until she transferred to National Housing Enterprise (NHE) in 2018.

She added that she graduated from the Namibia University of Science and Technology (NUST) with a bachelor's degree in business and information administration this year.

Kalaluka is now working toward an honours degree in supply chain management and logistics. She’s also married, and with three children - two girls and one boy.

She serves as the company's friendly face and handles a variety of administrative duties, such as greeting visitors, answering telephones, taking messages and providing information to various people.



Challenges and accomplishments

It might be difficult at times to interact and communicate with co-workers, customers, clients, delivery drivers and numerous other individuals during the day. In order to succeed as a receptionist, it is crucial to keep a composed and professional demeanour throughout the day and during all contacts, Kalaluka said.

This demonstrates outstanding customer service and problem-solving abilities.

“Juggling the life of a student, a mother and full-time employee can also become quite challenging at times.”

In addition to being a superwoman, she said she enjoys spending time with her children and cooking.

Meanwhile, people who are enthusiastic about raising the next generation motivate her. “My advice to young people is just to believe in themselves. Tell yourself ‘I can and I will’,” she said.

She added that she wants to pursue a career in procurement and if she had the power to make a difference in the world, she would put an end to all wars, famines, conflict and immorality to improve everyone's quality of life.