Diensklagte met reaksie: Interkaap klagte
KLAGTE:
Hoekom stuur Interkaap nie ’n SMS as die bus laat is nie? Ons moes ’n uur en ’n half in die bittere koue vir die bus wag. Moes 05:45 vanaf Mariental vertrek, maar was hopeloos laat.
REAKSIE:
The Intercape Media Team writes:
It is the policy of Intercape to alert all passengers of coaches running late. Unfortunately we cannot comment on this incident without all the necessary info relating to this unfortunate incident.
We would like to have the opportunity to investigate this incident and therefor would suggest the passengers provide us with more information; eg date of travel, ticket number and route on: [email protected]
Hoekom stuur Interkaap nie ’n SMS as die bus laat is nie? Ons moes ’n uur en ’n half in die bittere koue vir die bus wag. Moes 05:45 vanaf Mariental vertrek, maar was hopeloos laat.
REAKSIE:
The Intercape Media Team writes:
It is the policy of Intercape to alert all passengers of coaches running late. Unfortunately we cannot comment on this incident without all the necessary info relating to this unfortunate incident.
We would like to have the opportunity to investigate this incident and therefor would suggest the passengers provide us with more information; eg date of travel, ticket number and route on: [email protected]
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