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Ek wil graag weet wat by die ATM's aangaan van First National Bank in Walvisbaai. Elke einde van die maand moet 'n mens van ATM tot ATM rondry om geld te kry, want die ATM's het nie geld in nie. Nou het dit vererger, want van die bank se ATM's het ook nie geld nie. Kan die bank asseblief die saak regstel.
Reaksie:
Elzita Beukes, Group Communications Manager, FNB Namibia Holdings Ltd. writes:
FNB acknowledges the customer complaint and is addressing the problem. We would like to assure our valued customers that when problems arise, we are committed to meet their expectations. We would like to remind our customers of alternative means of payment such as swiping for purchases and making payments via our electronic platforms such as online banking, cellphone banking and the FNB App to transact in all circumstances. As always we encourage our customers to please contact our helpline (061) 299 2222, or after hours number (061) 299 2999 for any complaints or concerns.
Ek wil graag weet wat by die ATM's aangaan van First National Bank in Walvisbaai. Elke einde van die maand moet 'n mens van ATM tot ATM rondry om geld te kry, want die ATM's het nie geld in nie. Nou het dit vererger, want van die bank se ATM's het ook nie geld nie. Kan die bank asseblief die saak regstel.
Reaksie:
Elzita Beukes, Group Communications Manager, FNB Namibia Holdings Ltd. writes:
FNB acknowledges the customer complaint and is addressing the problem. We would like to assure our valued customers that when problems arise, we are committed to meet their expectations. We would like to remind our customers of alternative means of payment such as swiping for purchases and making payments via our electronic platforms such as online banking, cellphone banking and the FNB App to transact in all circumstances. As always we encourage our customers to please contact our helpline (061) 299 2222, or after hours number (061) 299 2999 for any complaints or concerns.
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