Namfisa launches whistleblowing hotline
Namfisa launches whistleblowing hotline

Namfisa launches whistleblowing hotline

The Namibia Financial Institutions Supervisory Authority (Namfisa) board chairperson Gersom Katjimune has officially launched the Namfisa whistleblowing hotline.
Ndamanguluka Nakashole
STAFF REPORTER

The purpose of the hotline is to reinforce the Namfisa Code of Ethics and provide assurance to all employees, contractors and other stakeholders related to Namfisa that they will be protected from any penal action or victimisation arising from any legitimate matters reported through any of the reporting channels provided for by Namfisa.

Katjimune says Namfisa is committed to the highest standards of ethical, moral and legal business conduct. Ethical business behaviour is the responsibility of every person in the Authority and is reflected not only in our relationships with each other but also with our customers, suppliers, and stakeholders he stressed.

Being a regulator requires the Namfisa team to focus on its mandate as set out in the Namibia Financial Institutions Supervisory Authority Act, 2001 (Act. No. 3 of 2001) with diligence and integrity but further to that, it is expected of the staff and Board to act responsibly, ethically and abide by the laws of Namibia, both within the work place and their private lives.

Namfisa is committed to the highest levels of integrity thus employees are expected to conduct their relationships with Namfisa and other stakeholders with objectivity, integrity and honesty. The general rule is that Namfisa employees and the board are obligated to avoid conflicts of interest involving Namfisa, and to disclose and remove themselves from a position of decision making authority with respect to any conflicting situation involving Namfisa.

The whistleblowing hotline encourages stakeholders to report any activity or conduct in which instances of fraud, corruption, malpractices and abuse of Namfisa resources are suspected.

The Namfisa Code of Ethics represents a personal pledge on every Namfisa staff member and Board member that each activity within the Authority shall be underpinned by the values and principles as set out in the strategic foundation of Namfisa.

In pursuit of maintaining the highest standard of corporate governance, the Board is committed to ensuring that the Authority maintains high standards.

As board chairperson, Katjimune urges all users of the whistleblowing hotline to act in good faith and not make false allegations when reporting any concerns.

Users of the Whistleblowing hotline can report their disclosures using any one of the following modes of communication:

1. Toll Free cell phone: 081 91 847 (match to match)

2. Dedicated Namfisa Whistleblowing hotline: 0800 222 333

3. Unique e-mail address which is [email protected]

4. Generic Free Facsimile: 0800 00 77 88

5. Generic Tip-offs Anonymous website which is www.tip-offs.com.

The whistleblowing hotline is available 24 hours a day, 7 days a week. Calls are handled by an independent third-party specializing in obtaining the information required to document any allegations.

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Republikein 2025-04-22

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